As a medical professional, we will often be tasked with presenting a diagnosis to a patient with no educational background or experience within the healthcare profession. In these cases, it is critical to convey this very important and pertinent information to the patient in a way in which they can fully understand the information, i.e., to put the information into laymen terms, as well as making certain the patient is comfortable in seeking additional support and community.
In addition, patients in the above scenario might also choose to seek out the help of a healthcare advocate (a medical professional appropriately trained within the medical field) to help the patient research, organize, understand and communicate and field questions with the physician. Patient healthcare advocates require that the information is conveyed and presented to them as if the physician and/or healthcare professional were speaking to a colleague, i.e., medical and technical terms.
Assume the role of a healthcare professional tasked with educating both the newly diagnosed patient (in laymen terms), as well as the patient’s healthcare advocate (medical and technical terms).